Why Great Recruiting Automation Starts with People: Mike Bradshaw on Building Systems That Support, Not Replace
Nov 03, 2025
When Mike Bradshaw talks about automation, he doesn’t start with software.
He starts with people.
On this episode of the ERE Recruiting Innovation Podcast Series, Mike shared how his team at Pinpoint partnered with an overwhelmed recruiting team to do something most tech vendors skip: listen.
They didn’t throw new tools at the problem.
They sat with recruiters, mapped their workflows, and uncovered where communication broke down.
What they found:
-Follow-ups were slipping through the cracks
-Candidates were getting ghosted unintentionally
-Recruiters had no time for quality conversations
So they built automation that supported people, not replaced them.
-Candidates got updates faster
-Recruiters had time to build real relationships
-The process felt more human, not less
Mike’s message is clear:
Great systems don’t make people work harder, they help people work better together.
Listen now:
• YouTube
• Spotify
• Apple Podcasts
See Mike live at the ERE Recruiting Innovation Summit
Join us November 4–5 in San Diego (in-person + virtual).
Use code DigiRec at checkout for 10% off: Register here
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